Privacy Policy

Effective Date: April 9, 2026

CNBS Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cnbsolutions.com or engage with our services.

1. Information We Collect

Information You Provide

• Contact information: name, email address, phone number, and company name when you submit a form or request a quote.
• Project details: descriptions, specifications, and files you share with us for consultation or quoting purposes.
• Communication records: emails, messages, and other correspondence you send to us.

Information Collected Automatically

• Usage data: pages visited, time on site, referral source, browser type, and device information.
• Cookies and similar technologies: we use cookies to improve your experience and analyze site traffic. See our Cookie Policy section below for details.
• IP address: collected for security and analytics purposes.

2. How We Use Your Information

• To respond to your inquiries and provide requested services.
• To process and manage project quotes and orders.
• To communicate with you about our services, updates, and promotional offers (with your consent).
• To improve our website, services, and user experience.
• To comply with legal obligations and protect our rights.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: trusted partners who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Legal requirements: when required by law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can manage your cookie preferences through our cookie consent banner or your browser settings.

We may use the following types of cookies:

• Essential cookies: necessary for the website to function properly.
• Analytics cookies: help us understand how visitors interact with our website.
• Marketing cookies: used to deliver relevant advertisements and track campaign performance.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access, correct, or delete your personal information.
• Object to or restrict processing of your data.
• Withdraw consent at any time (where processing is based on consent).
• Request data portability.
• Lodge a complaint with a supervisory authority.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request disclosure of what personal information we collect, use, and disclose. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. We do not sell personal information.

9. International Data Transfers

CNBS Solutions operates offices in the United States, China, and Hong Kong. Your personal information may be transferred to, stored, and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. By using our website or engaging our services, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including implementing contractual protections and security measures for international data transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email:dmallen@cnbsolutions.com
• Address: 2316 S Fairview, Santa Ana, CA 92704